KVKK Clarification Text

As Q Spa Wellness, we prioritize the security of your personal data within the scope of Law No. 6698 on the Protection of Personal Data (“KVKK”). This document explains for which purposes your personal data is collected, processed, and your rights regarding it.

1. Data Controller

Your personal data is processed by Q Spa Wellness in the capacity of data controller.

2. Processed Personal Data

When you contact us or benefit from our services, the following information may be processed:

  • Identity Information (Name, Surname)
  • Contact Information (Phone, E-mail, Address)
  • Service Usage Information (Appointment date, preferred treatments)
  • Financial Information (payment details – if online sales are applicable)
  • Internet Usage Data (IP address, cookie data)

3. Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes:

  • Receiving appointment and service requests
  • Providing you with personalized campaigns and notifications
  • Fulfilling our legal obligations
  • Measuring customer satisfaction and improving service quality

4. Transfer of Data

Your personal data may be transferred:

  • To official authorities within the framework of legal obligations
  • To our business partners (e.g., SMS/e-mail providers) to the extent required for the service, in accordance with Articles 8 and 9 of KVKK.

5. Method and Legal Basis of Collecting Personal Data

Your personal data may be collected through:

  • Forms you fill out on our website
  • Communication via phone and e-mail
  • Transactions carried out at our spa center

Legal bases:

  • Explicitly stipulated by laws
  • Establishment and performance of a contract
  • Legitimate interests of the data controller
  • Your explicit consent

6. Your Rights under KVKK

Pursuant to Article 11 of the KVKK, you have the following rights:

  • To learn whether your personal data has been processed
  • To request information if it has been processed
  • To learn the purpose of processing and whether it is used in line with such purpose
  • To request the correction of incorrectly or incompletely processed data
  • To request the deletion or destruction of your personal data
  • To object to processing carried out solely by automated systems
  • To claim compensation if you suffer damage due to unlawful processing

7. Contact

You may contact us to exercise your rights through the following addresses:

Q Spa Wellness
Address: Evren Mah. 3 Sok. 07600 Side, Antalya
Phone: +90 (538) 438 67 37
E-mail: info@qspawellness.net